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Features/AI Replies

AI Replies

Every Review Answered. In Your Voice.

Replying to reviews is the job everyone agrees matters and nobody has time for. Our AI drafts personalised, on-brand responses for every review — you approve them, or let it run.

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How It Works

An owner's reply to every review — without the owner's evening

Google rewards businesses that respond to reviews, and customers read the replies as closely as the reviews. Here's what runs for you.

Every review gets a reply

Personalised, keyword-rich responses generated for every review across every monitored platform — replies that strengthen your local SEO instead of generic thank-yous.

Trained on your brand voice

During onboarding we teach the AI your tone, signature phrases and sign-off style from examples of how you'd reply yourself. Most customers say the AI's replies beat their own.

Draft Mode until you trust it

Start with every reply waiting for your approval. When you're confident, flip to full automation — or keep Draft Mode forever for sensitive reviews.

67+ review sources covered

Google, Facebook, Trustpilot and 60+ niche and regional sites flow into one dashboard, so no review sits unanswered where customers can see it.

Replies that help you rank

Owner responses are content Google reads. Consistent, keyword-aware replies signal an active, engaged business — a factor in local-pack rankings.

Negative reviews handled with care

Measured, professional responses to critical reviews — acknowledging, resolving and inviting the conversation offline. No defensive replies published at 11pm.

Common Questions

Details on how ReputationSentry™ protects your business

No. During onboarding we train the AI on your brand voice — tone, signature phrases, sign-off style — using examples of how you'd reply yourself. You can run it in Draft Mode (you approve every reply) until you trust it, then switch to full automation. Most customers tell us the AI replies are better than what they were writing themselves.

Yes. The system can run in 'Draft Mode' where AI generates each response for your review and approval. Once you trust the system, you can switch to full automation to save time.

ROI in 30 Days

Start Protecting Your Reputation Today

Don't let another operational blind spot cost you a customer. Set up ReputationSentry™ in minutes.

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