Multi-channel review collection, intelligent routing, AI replies, local SEO and a multi-location dashboard — built for UK business and billed in £.
Start 30-day free trialReach customers wherever they are with a complete review-collection toolkit. Each channel is fully automated and triggered by the events that matter to your business.
Send personalised review requests across the channels your customers actually use. Plan-based monthly send caps that scale with your business.
Each QR code captures the customer's name and email before sending them to Google — turning every review into a CRM data point and a marketable lead.
Branded NFC cards, stands and coasters for in-venue capture. Zero friction — customers tap a phone and the review flow opens instantly.
Each team member gets their own QR code. A live leaderboard gamifies review collection across the team and shows you who is genuinely driving customer love.
Stop juggling logins. Monitor and respond to every review across every platform from one dashboard.
A single dashboard pulls in reviews from Google, Facebook, Yelp, Trustpilot and 200+ industry-specific sites — so nothing slips past you.
Personalised, keyword-rich responses generated for every review. Run on full autopilot, or use Draft Mode to approve each reply before it goes live.
Sentiment analysis surfaces what customers actually think — by location, team and time period. Spot trends, recognise top performers, and act on issues before they spread.
Be the business that appears first on Google Maps and in AI search engines. Capability built specifically for local discovery.
Track your local-pack and Google Maps rank postcode-by-postcode across the areas you actually want to win.
Optimise for ChatGPT, Perplexity and other AI search engines that increasingly send buyers your way.
Real customer reviews are turned into SEO blog posts on autopilot — building topical authority for your Google Business Profile.
Auto-posts updates, offers and review highlights directly to your GBP at the cadence your plan allows.
Turn every five-star review into a marketing asset that compounds across your channels.
Five-star reviews become Facebook, Instagram and Google posts automatically — no copy-paste, no manual scheduling.
Drop a live, beautiful review feed on your own website with a single line of code.
AI-powered early warnings flag emerging trends before they impact your public score.
Built to plug into the tools you already run your business on.
Single login, every location. Roll-up reporting for franchises and multi-branch teams.
Direct integration with Xero and QuickBooks — review requests fire automatically when an invoice is paid or a job is completed.
Connect ReputationSentry to thousands of other tools through our automation platform — Shopify, HubSpot, ServiceM8, your CRM and beyond.
Automated, time-tuned reminders that lift review-request conversion rates without nagging your customers.
Six things that make ReputationSentry feel less like software and more like a reputation team that never sleeps.
Friendly, personalised conversations that feel human. Uses context from the customer's visit to build rapport — not stiff template messages.
Turns unhappy customers into loyal advocates. 95% of unhappy customers return if their issue is resolved quickly — we make sure you get the chance.
Built to comply with Google, Yelp and UK GDPR rules out of the box. No grey-area shortcuts and no risk to your account.
Comprehensive weekly reports highlighting your strengths and exposing operational blind spots. Sentiment, staff performance, trend tracking.
Go live in 24 hours. Connects with your existing POS or CRM to automate the entire process — no downtime, no downtime, immediate results.
Captures genuine experiences at the moment of highest satisfaction — resulting in detailed, high-quality reviews rather than generic five-star drive-bys.
Don't let another operational blind spot cost you a customer. Set up ReputationSentry™ in minutes.