Multi-channel review collection, intelligent routing, AI replies, local SEO and a multi-location dashboard — built for UK business and billed in £.
Start 30-day free trialReach customers wherever they are with a complete review-collection toolkit. Each channel is fully automated and triggered by the events that matter to your business.
Send personalised review requests across the channels your customers actually use. Plan-based monthly send caps that scale with your business.
Each QR code can capture customer details before sending them to Google — turning every review into a CRM data point and a marketable lead.
Branded NFC cards, stands and coasters for in-venue capture. Zero friction — customers tap a phone and the review flow opens instantly.
Stop juggling logins. Monitor and respond to every review across every platform from one dashboard.
A single dashboard pulls in reviews from Google, Facebook, Trustpilot and 60+ niche and regional sites — so nothing slips past you.
Personalised, keyword-rich responses generated for every review. Run on full autopilot, or use Draft Mode to approve each reply before it goes live.
Sentiment analysis surfaces what customers actually think — by location, team and time period. Spot trends, recognise top performers, and act on issues before they spread.
See how your rating, review velocity and response time stack up against direct local competitors. Know exactly who you need to beat to take the local-pack top spot.
Connect ChatGPT, Claude or Cursor straight to your live review data. Ask plain-English questions like "What are customers complaining about most this month?" and get an answer instantly. Read-only by default; AI-drafted replies always wait for your approval.
Be the business that appears first on Google Maps and in AI search engines. Capability built specifically for local discovery.
See exactly when ChatGPT, Gemini and Perplexity recommend you — or don't. Track your AI-search presence so you can fix gaps before competitors take the slot.
Postcode-by-postcode visibility into your local-pack and Google Maps rank, included in the standard reporting suite.
Turn 5★ reviews into branded social posts. Built-in template designer with saved layouts you can reuse — share to your connected social accounts in a couple of clicks.
Turn every five-star review into a marketing asset that compounds across your channels.
Badges, carousels, walls of love, single-review highlights and more. Drop a live, beautiful review feed on your own website with a single line of code.
AI-powered early warnings flag emerging trends before they impact your public score.
Built to plug into the tools you already run your business on.
Single login, every location. Roll-up reporting for franchises and multi-branch teams.
Connects with Xero, QuickBooks and 5,000+ other apps — Shopify, HubSpot, ServiceM8, your CRM and beyond.
Developer-friendly API access for teams that want to build custom workflows. Full docs available after sign-up.
Plug ChatGPT, Claude or Cursor directly into your live review data via the open MCP standard. The fastest way to query your reputation in natural language.
Automated, time-tuned reminders that lift review-request conversion rates without nagging your customers.
Six things that make ReputationSentry feel less like software and more like a reputation team that never sleeps.
Friendly, personalised conversations that feel human. Uses context from the customer's visit to build rapport — not stiff template messages.
Turns unhappy customers into loyal advocates. 95% of unhappy customers return if their issue is resolved quickly — we make sure you get the chance.
GDPR-ready and aligned with Google's review guidelines out of the box. No grey-area shortcuts and no risk to your account.
Comprehensive weekly reports highlighting your strengths and exposing operational blind spots. Sentiment, staff performance, trend tracking, postcode-level rank.
Go live in 24 hours. Connects with your existing POS or CRM to automate the entire process — no downtime, immediate results.
Captures genuine experiences at the moment of highest satisfaction — resulting in detailed, high-quality reviews rather than generic five-star drive-bys.
Don't let another operational blind spot cost you a customer. Set up ReputationSentry™ in minutes.
No credit card · No contract · Cancel any time — no awkward conversations.