Frequently Asked Questions

Everything you need
to know

Answers to the questions we hear most often. Can't see yours? Get in touch and we'll come back the same business day.

Every piece of feedback — public reviews and private comments — is collected in your dashboard with sentiment analysis and instant alerts. You can reply with AI-drafted responses, spot trends, and act on what your customers are telling you.
We provide QR codes and NFC tap-cards that you can place on tables, receipts, or reception desks. Customers scan or tap them to start the feedback flow immediately while the experience is fresh in their minds.
Implementation is extremely fast. We can typically set up your system, integrate with your customer list, and start generating feedback within 24-48 hours.
Yes. The system can run in 'Draft Mode' where AI generates each response for your review and approval. Once you trust the system, you can switch to full automation to save time.
We offer a full 30-day free trial on every plan. No credit card is required to start, and you can cancel any time during the trial without being charged.
Yes. Our higher-tier plans include a single-login multi-location dashboard, ideal for franchises and multi-branch businesses.
Yes. We offer direct integrations with accounting tools like Xero and QuickBooks, plus connectivity to thousands of other apps via our automation platform — so review requests can fire automatically when an invoice is paid or a job is completed.
ROI in 30 Days

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